Support Engineer

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Location	Fort Collins, Colorado, USA
Salary	$-
Company	Integware
Industry Sector	Cross Industry
Job Type	Permanent
Date Added	15/07/2008

Summary

Will help deliver powerful and exciting PLM software solutions to product engineering and manufacturing customers. Engineers will analyze software requirements to determine feasibility of design within time and cost constraints. They will consult with other engineers on staff to evaluate operational and performance requirements of overall system and will be engaged in software development, bug fixing and customer specification application development (i.e. the full software development lifecycle). Will have strong customer interfacing and maybe required to work after normal business hours with customers.

Job Description

Essential Duties and Responsibilities:
• Maintains continuity within projects
• Direct customer support
• Debugging problems
• Designing enhancements
• Documentation of support activities
• Direct interaction with different management levels

Qualifications Required

Qualifications (technical skills needed):
• 2-4 years development with Java
• 2-4 years using JSP, J2EE
• 2+ years software development including: requirements analysis, functional specifications, design specifications, OO implementation, testing, validation, installation.
• Experience with full software development lifecycle and best practices methodologies
• 4 year bachelor's degree in CS, CIS or related discipline

Soft Skills Needed:
• Experience with customer interfacing including delivering strong customer service
• Multi-tasking (will be working with a few different customer systems)
• Ability to explain complex problems to non-technical users
• Strong analytical skills
• Ability to convey issues and document them appropriately

Desired Skills:
• Technical experience a plus in any of the following platforms: Windows, Unix, Eclipse, WebLogic, Oracle.
• Strong verbal and written communications
• Motivated self-starting professional with high integrity, honesty and self confidence
• Understanding of product development (within medical device is a major plus)
• Strong team, interpersonal and client-facing consulting skills
• Experience in working with complex systems in various customer environments

Education:
Bachelor's degree (B.A) from four year college or university; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience.

**This description is meant to highlight the responsibilities of the position. It is not all encompassing and other duties may be assigned.

Integware is an Equal Opportunity Employer and encourages diverse candidates to apply.

Company Profile: Integware

Integware is a recognized leader in Product Lifecycle Management (PLM) for life sciences and consumer packaged goods (CPG) companies. We deliver world-class PLM consulting with exceptional products. PLM can promote innovation, reduce costs and drive strategic business development in a product development environment. Our rich history and trusted client relationships have empowered us to pair an unmatched understanding of our client’s business issues with an outstanding level of competence and creativity in addressing challenges efficiently and effectively. By merging product processes and domain knowledge together into an integrated product lifecycle management platform, we provide our customers the prescription for fusing innovation with compliance.